Privacy notice
We keep it simple. Your information is used to handle your request, communicate confirmations, and support your experience.
What information we collect
When you submit a request or contact us, you may provide details such as your name, email, phone number, preferred date, group size, and any notes you include.
We may also keep the tour reference and the message content so we can respond accurately and coordinate confirmations.
How we use your information
- To respond to your request and confirm availability.
- To send meeting details and practical guidance for your experience.
- To support you if you have questions before your date.
- To keep records of request communications for quality and service.
If you check the updates box on the form, we’ll send email notifications related to your request.
Who we share information with
We only share what’s needed to confirm and deliver the experience and to support your communication. We do not sell your personal information.
Your choices
You can contact us to request updates about your information or to ask questions about how we handle your request.
If you no longer want email notifications, you can update your preferences through the message instructions you receive from us.
Questions?
Visit the support desk and send a message—we’ll help you with privacy-related questions.